Responsible gambling

If you are experiencing issues with your betting or gaming habits, please know that there is support available to help.

Grosvenor Casino Reading offers a variety of tools designed to promote responsible gambling practices, including:

• Deposit limits: set limits on the amount you can deposit into your account
• Time-out options: take regular breaks from playing games for short periods
• Reality checks: alerts at specified intervals to remind you how much time has passed and how much money you have spent since opening the game
• Session limits: limit how long you spend playing a particular game or session
• Self-exclusion: exclude yourself completely from our online platforms for a period of your choice

These tools can be accessed through your account on our website, under the "Responsible Gaming" section.

Additionally, we understand that sometimes players may need more help than is available in-house. If you are concerned about your own or someone else's gambling habits, please reach out to one of the following organisations:

• GamCare: a leading UK charity providing confidential advice and support for anyone affected by problem gamling.
• GambleAware: a registered charity that aims to reduce the harm caused by gambling through education, information and advocacy.

We also participate in the national self-exclusion scheme (GamStop) which allows players to exclude themselves from all online betting operators in Great Britain with one simple step.